Universal Banker - Remote

Overview

Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers.

In Short

• Supports daily operations of the branch as a Teller.
• Educates customers on banking solutions.
• Engages customers to enhance their banking experience.
• Handles customer appointments and inquiries.
• Follows the Bank’s sales process.
• Identifies opportunities for banking solutions.
• Adheres to compliance and operational risk controls.
• Promotes an environment supporting belonging.
• Maintains internal control standards.
• Completes other related duties as assigned.

Requirements

• High school diploma or equivalent.
• Minimum of 1 year’s experience in retail sales or customer service.
• Strong verbal and interpersonal communication skills.
• Ability to handle difficult customer conversations.
• Proven time management and organizational skills.
• Proficiency with internet user-level technology.
• Bilingual skills preferred based on branch needs.
• Ability to stand for long periods.
• Ability to lift light to heavy objects.
• Ability to interact in a face-to-face work environment.

Benefits

• Competitive pay and benefits.
• Paid volunteer time each year.
• Support for employee growth and development.
• Commitment to a drug-free workplace.
• Equal employment opportunities.