Remote Otter LogoRemoteOtter

Teller - Remote

Posted 2 days ago
Customer Service
Full Time
MD, USA
$19.00 - $28.34/hour

Overview

This position specializes in enhancing the branch customer experience through various interactions, including digital engagement and transactional processing.

In Short

  • Provide exceptional customer service in branch.
  • Process a variety of financial transactions accurately.
  • Educate customers on self-service opportunities.
  • Engage in lobby management and greet customers.
  • Address escalated customer service issues.
  • Complete branch-related operational activities.
  • Ensure compliance with AML/BSA/KYC regulations.
  • Maintain internal control standards.
  • Stay updated on operational changes.
  • Promote a supportive and inclusive environment.

Requirements

  • High school diploma or equivalent.
  • 6 months of customer service experience.
  • Strong verbal communication skills.
  • Exceptional customer service abilities.
  • Well-organized and proficient in time management.
  • Familiar with internet user-level technology.
  • Bilingual preferred based on branch needs.

Benefits

  • Competitive salary and benefits package.
  • Paid volunteer time each year.
  • Support for professional growth and development.
  • Inclusive work environment.
  • Commitment to community involvement.

M.A.T.T.C

Manufacturers and Traders Trust Co

Manufacturers and Traders Trust Co, commonly known as M&T Bank, is a financial holding company headquartered in Buffalo, New York. With a legacy spanning over 165 years, M&T Bank is dedicated to making a positive impact in the lives of individuals and the communities it serves. The bank combines traditional banking services with wealth management and institutional capabilities through its affiliates, including Wilmington Trust. M&T Bank operates a vast network of over 1,000 branches and 2,200 ATMs across 12 states, from Maine to Virginia and Washington, D.C. The company prides itself on building long-lasting relationships with customers while maintaining a commitment to integrity, collaboration, and community involvement. As an employer, M&T Bank offers competitive benefits and fosters a culture of growth and development for its employees.

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