Branch Manager - Remote

Overview

Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility.

In Short

• Responsible for overall profitability by directing sales and business development.
• Leads team through coaching and performance management.
• Builds and develops branch staff.
• Identifies customer needs through sales processes.
• Proactively grows Business Banking relationships.
• Conducts interviews and selects employees.
• Ensures compliance with operational policies and procedures.
• Handles complex account servicing and resolution issues.
• Maintains internal control standards.
• Responsible for staffing and performance management.

Requirements

• Bachelor’s degree or four years of relevant experience.
• Minimum three years sales experience.
• Minimum two years managerial experience.
• Life/Accident and Health Insurance licensing required within 18 months.
• Strong knowledge of Business Banking products.
• Excellent communication and interpersonal skills.
• Strong organization and time management skills.
• Proficient in Microsoft Office.
• Bi-lingual/Spanish preferred.
• M&T Way Certified Precision Leadership Certified preferred.

Benefits

• Competitive benefits including medical and retirement plans.
• Forty hours of paid volunteer time each year.
• Commitment to employee growth and development.
• Supportive company culture focused on community engagement.
• Equal employment opportunities for all employees.