Branch Manager - Remote

Overview

Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales.

In Short

• Responsible for overall profitability and operational objectives.
• Leads team through coaching and performance management.
• Builds and develops branch staff.
• Identifies customer needs and provides solutions.
• Proactively grows Business Banking relationships.
• Ensures compliance with operational guidelines.
• Handles complex account servicing issues.
• Independently processes Business Banking loan requests.
• Promotes a culture of belonging within the bank.
• Maintains internal control standards.

Requirements

• Bachelor’s degree or four years relevant experience.
• Minimum three years sales experience.
• Minimum two years managerial experience.
• Strong knowledge of Business Banking products.
• Excellent communication and interpersonal skills.
• Proven ability to coach exceptional customer service.
• Strong organization and time management skills.
• Knowledge of Microsoft Office software.
• Insurance licensing required within 18 months.
• Bi-lingual/Spanish preferred.

Benefits

• Competitive benefits including medical and retirement plans.
• Forty hours of paid volunteer time each year.
• Support for growth and development of team members.
• Commitment to community engagement.
• Equal employment opportunities for all employees.
• Policies to promote a drug-free workplace.