Branch Manager - Remote

Overview

Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales.

In Short

• Responsible for overall profitability by directing sales and business development.
• Leads team through coaching and performance management.
• Identifies customer needs using M&T sales processes.
• Proactively grows Business Banking relationships through outreach.
• Ensures compliance with operational, security and control policies/procedures.
• Processes Business Banking loan requests up to $100,000.
• Engages with team members and business partners.
• Responsible for staffing, performance appraisals, and training.
• Maintains internal control standards and compliance.
• Completes other related duties as assigned.

Requirements

• Bachelor’s degree or four years relevant experience.
• Minimum three years sales experience.
• Minimum two years managerial experience.
• Life/Accident and Health Insurance licensing required within 18 months.
• Strong knowledge of Business Banking products and services.
• Excellent communication and interpersonal skills.
• Strong organization and time management skills.
• Proven ability to demonstrate and coach exceptional customer service.
• Knowledge of Microsoft Office software.
• Bi-lingual/Spanish preferred.

Benefits

• Competitive benefits including medical and retirement plans.
• Forty hours of paid volunteer time each year.
• Commitment to employee growth and development.
• Supportive work environment reflecting company values.
• Equal employment opportunities for all employees and applicants.