Branch Manager - Remote

Overview

Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales.

In Short

• Responsible for overall profitability by directing sales and business development.
• Leads team through coaching and performance management.
• Builds and develops branch staff.
• Identifies customer needs through M&T sales processes.
• Proactively prospects and grows Business Banking relationships.
• Conducts interviews and selects employees.
• Ensures compliance with operational, security and control policies.
• Independently processes Business Banking loan requests.
• Maintains internal control standards.
• Responsible for customer issue resolution.

Requirements

• Bachelor’s degree or four years relevant experience.
• Minimum three years sales experience.
• Minimum two years managerial experience.
• Life/Accident and Health Insurance licensing required.
• Strong knowledge of Business Banking products.
• Excellent communication and interpersonal skills.
• Proficient with Microsoft Office software.
• Fundamental understanding of profitability.
• Strong organization and time management skills.
• Bi-lingual/Spanish preferred.

Benefits

• Competitive pay and benefits.
• Paid volunteer time.
• Support for employee growth and development.
• Commitment to diversity and inclusion.
• Training for licensing provided.