Branch Manager II - Remote

Overview

The Branch Manager II at TD Canada Trust leads a team to enhance customer experiences, ensuring operational excellence and compliance while promoting banking solutions.

In Short

• Lead a medium-sized team to improve customer conversations.
• Mentor team members on banking solutions.
• Promote TD's image in the community.
• Act as the highest point of escalation for customer issues.
• Oversee complex branch administrative duties.
• Develop business strategies to meet objectives.
• Ensure accuracy of customer transactions.
• Build lasting relationships with customers.
• Liaise with Wealth and Business Banking.
• Cultivate a positive and productive work environment.

Requirements

• Undergraduate degree and/or over 5 years of relevant experience.
• Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course.
• Extensive knowledge of investing and credit processes.
• Proficiency in MS Office and internet applications.
• Strong communication skills.
• Ability to make accurate decisions with discretion.
• Effective negotiation and problem-solving skills.
• A dedicated leader who can positively influence the team.

Benefits

• Competitive base salary and variable compensation.
• Health and well-being benefits.
• Retirement programs and paid time off.
• Career development opportunities.
• Banking benefits and discounts.
• Support for personal and professional growth.
• Access to training and onboarding sessions.
• Inclusive and diverse work environment.
• Commitment to community impact.
• Regular development conversations with management.