Renewal Manager - Remote

Overview

Mainstay is looking for a Renewal Manager with a strong history of achievement in partnering with customers to drive retention of annual recurring revenue (ARR) during the renewal process.

In Short

• Develop and execute data-driven renewal strategies for high-value accounts.
• Optimize renewal value by identifying partner needs and negotiating terms.
• Own and drive the contract renewal process.
• Engage with key decision-makers to understand their needs.
• Manage the entire contract renewal lifecycle.
• Accurately forecast renewals and track performance metrics.
• Continuously improve the renewal process.
• 2+ years of experience in renewal management.
• Strong relationship-building skills with C-level executives.
• Excellent communication and problem-solving skills.

Requirements

• 2+ years of experience with proven success in renewal management.
• Demonstrated ability to build relationships with C-level executives.
• Experience with software sales and/or renewals.
• Proficiency in HubSpot or similar CRM.
• Excellent written and verbal communication skills.
• Attention to detail and strong stakeholder management skills.
• Positive attitude towards growth and learning.
• Excellent time management and organizational skills.

Benefits

• Competitive salary based on experience.
• Comprehensive benefits and perks.
• Equity opportunities.
• Supportive company culture focused on mission and values.
• Commitment to diversity and inclusion.