Bilingual Merchant Services Support - Freelance, Remote

Overview

A Bilingual Merchant Services Support professional is needed to facilitate merchant onboarding and provide ongoing support for payment processing solutions in a remote setting.

In Short

• Provide bilingual support in English and Spanish
• Manage merchant onboarding and documentation
• Coordinate equipment shipping and tracking
• Maintain accurate merchant account records
• Serve as the primary point of contact for merchants
• Assist with daily operational tasks
• Work from home with specified technical requirements
• Full-time position with Monday to Friday schedule
• Compensation at $7 per hour
• No benefits package included

Requirements

• Fluent in English and Spanish
• 1 year experience in customer service or administrative support
• Experience with CRM systems and Google Workspace
• Background in merchant services preferred
• Strong documentation management skills
• Must have a reliable internet connection and a quiet workspace
• Computer with required specifications
• Adaptability to fast-paced environments
• Strong organizational skills
• Excellent written communication abilities

Benefits

• Work remotely
• Flexible working hours
• Opportunity to work with a leading payment processing solutions provider
• Gain experience in a growing industry
• Build skills in customer service and documentation management