LCL Operations Agent - Remote

Overview

The LCL Operations Agent at Maersk is responsible for managing customer relationships and ensuring smooth execution of logistics operations related to LCL shipments.

In Short

• Approve income entries and invoices.
• Provide follow-up reports to customers.
• Resolve operational issues with foreign offices.
• Identify root causes of cargo profit/loss.
• Deliver outstanding customer experience.
• Proactively mitigate potential issues.
• Collaborate with internal teams.
• Track cargo status and update stakeholders.
• Ensure timely invoicing to customers.
• Build strong customer relationships.

Requirements

• 3-4 years of experience in LCL operations.
• Experience as a forwarder co-loader is a plus.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• Fluency in English.
• Proficiency in MS Office.
• Military service completed.

Benefits

• Diverse and inclusive workplace.
• Focus on career development.
• Supportive culture of fairness and respect.
• Opportunities for personal and professional growth.