Doula Experience Specialist - Remote

Overview

The Doula Experience Specialist will drive external community partnerships and manage internal workflows to ensure the sustainability of Mae's doula network, supporting the health and quality of life for mothers and babies.

In Short

• Manage internal and external communication for doula network satisfaction.
• Identify and develop doula networks in new markets.
• Deliver presentations to prospective doulas and partners.
• Support doula education and troubleshooting.
• Reconcile internal management tools for user feedback.
• Own administrative support for doula onboarding.
• Collaborate with stakeholders to ensure network success.
• Represent Mae at community events.
• Establish strategic processes for community management.

Requirements

• Project management experience.
• Attention to detail and adherence to timelines.
• Strong time management skills.
• Experience managing multiple stakeholder conversations.
• Organized and process-oriented.
• Comfortable presenting to various audiences.
• Strong verbal and written communication skills.
• Experience in fast-paced environments.
• Collaborative and proactive teammate.

Benefits

• Competitive salary and equity.
• Healthcare benefits.
• 401K.
• Flexible work location.