Audience Experience Specialist - Remote

Overview

We are seeking an Audience Experience Specialist responsible for executing tasks related to audience recruitment, rewards, incentives, member engagement, and audience operations/administration.

In Short

• Manage customer management tasks and audience experience for assigned accounts.
• Execute projects as assigned by Audience Experience Strategists or Managers.
• Consult on audience recruitment, rewards, incentives, and engagement.
• Provide quality checks on customer deliverables.
• Maintain project timelines and ensure clear communication.
• Develop and recruit communities/panels for research needs.
• Consult with customers to identify appropriate audience targets.
• Ensure member data accuracy and validation.
• Measure user life cycles and evaluate participant ROI.
• Monitor rewards/incentives for success.

Requirements

• Experience in customer management and audience engagement.
• Strong communication skills.
• Ability to manage multiple projects and timelines.
• Analytical skills for measuring user life cycles.
• Familiarity with project management tools like Asana.
• Proactive approach to audience recruitment.
• Attention to detail for quality assurance.
• Experience in community development.
• Ability to analyze industry trends.
• Understanding of compliance in audience experience.

Benefits

• Work from home permanently.
• Flexible working hours during U.S. business hours.
• Opportunity to engage with diverse audiences.
• Professional development opportunities.
• Collaborative team environment.
• Access to industry insights and trends.
• Supportive management.
• Potential for career growth.
• Engaging work culture.
• Incentives for performance.