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Participant Recruitment Specialist - Remote

Posted 2 days ago
Customer Service
Full Time
USA

Overview

The Participant Recruitment Specialist position is an entry level role responsible for the timely enrollment of patients/study participants for clinical research studies, offering significant opportunities for career development.

In Short

  • Remote position focused on participant recruitment for clinical trials.
  • Engage with potential study participants through phone contact.
  • Conduct pre-screening interviews to determine eligibility for studies.
  • Provide detailed information about studies to potential participants.
  • Ensure outstanding customer service during patient interactions.
  • Maintain accurate records in compliance with regulations.
  • Track and report data on patient enrollment processes.
  • Participate in team meetings and adhere to compliance standards.
  • Ideal for candidates looking for a long-term career in clinical research.
  • Opportunity for growth within the Participant Recruitment Department.

Requirements

  • High school diploma required; degree in healthcare preferred.
  • 1 year of customer service or call center experience required.
  • Experience as a medical assistant, nurse, or EMT preferred.
  • Bilingual in English/Spanish preferred.
  • Strong communication and attention to detail skills.
  • Ability to learn new information and software quickly.

Benefits

  • Competitive wages and comprehensive benefits package.
  • 401(k) with matching contributions.
  • Health, dental, and vision insurance.
  • Disability and life insurance.
  • Paid time off and employee assistance program.
  • Flexible spending account.
M3USA logo

M3USA

M3 USA is a leading innovator in the healthcare sector, providing digital solutions that span healthcare, life sciences, and pharmaceuticals. Established in 2000, the company has experienced significant growth driven by its mission to leverage the internet for improved health outcomes and more efficient healthcare systems. M3 USA's success is built on its reliable digital platforms that connect physician communities worldwide, enhancing medical education, job placement, and market research. The company fosters a dynamic and innovative work environment, encouraging every team member to contribute to advancements in global health. Joining M3 USA offers the opportunity to be at the forefront of healthcare innovation and to make a meaningful impact in the industry.

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