Clinical Case Manager - Remote

Overview

Lyra Health is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders to improve access to effective, high-quality mental health care for their employees and their families.

In Short

• Support inbound helpline and complete online chats.
• Assess mental health needs and refer to appropriate therapy.
• Offer immediate support and deliver video-based therapy sessions.
• Provide overarching case management services for clients.
• Collaborate with global clinical teams.
• Work in a fast-paced, agile environment.
• Flexible work options available (full-time or part-time).
• Fixed shift pattern covering 8am - 8pm, 7 days a week.
• Home working role with a great work-life balance.
• Opportunity to help shape the business.

Requirements

• Experience in mental health care.
• Strong communication skills.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing needs.
• Proficiency in delivering therapy sessions online.
• Experience in case management.
• Ability to assess and refer clients effectively.
• Comfortable working in a digital environment.
• Commitment to providing high-quality care.
• Willingness to work fixed shifts.

Benefits

• Work from home.
• Flexible working hours.
• Opportunity to work with industry leaders.
• Supportive team environment.
• Chance to shape the future of mental health care.
• Access to a global provider network.
• Competitive salary and benefits.
• Professional development opportunities.
• Work-life balance.
• Engaging and meaningful work.