Remote Otter LogoRemoteOtter

Director of Quality - Remote

Posted 1 week ago
QA
Full Time
Worldwide
$100,000 - $125,000/year

Overview

Join us as a Director of Quality and contribute to the mission of combating preventable blindness by leading training and quality assurance initiatives for remote Care Coaches.

In Short

  • Fully remote position
  • Lead training and quality assurance for Care Coaches
  • Implement AI-driven learning and compliance solutions
  • Ensure adherence to healthcare regulations
  • Collaborate with clinical leadership
  • Foster a culture of continuous improvement
  • Monitor and assess training effectiveness
  • Conduct audits and ensure compliance
  • Develop structured onboarding processes
  • Mentor a team of specialists

Requirements

  • Bachelor's degree in healthcare or related field; Master's preferred
  • 5+ years in leadership roles in healthcare training and quality assurance
  • Experience with AI-enabled tools
  • Strong knowledge of healthcare regulations
  • Excellent analytical and problem-solving skills
  • Strong communication skills
  • Experience in digital health or telehealth preferred

Benefits

  • Medical insurance for full-time employees
  • 401(k) plan
  • Paid time off and holidays
  • Flexible spending account
  • Life and dental insurance
  • Parental leave
  • Employee wellness program
  • Vision insurance
  • Discretionary time off
  • Growth opportunities
Lumata Health logo

Lumata Health

Lumata Health is a pioneering organization dedicated to combating preventable blindness and improving the quality of life for patients suffering from chronic eye diseases such as glaucoma, diabetic retinopathy, and age-related macular degeneration. With a mission to provide tailored, timely, and intelligent care, Lumata Health leverages data-driven virtual care management to enhance patient engagement and outcomes. The company has developed an Intelligent Engagement Platform, supported by funding from the National Eye Institute, which facilitates personalized care through a holistic approach that combines clinical data with behavioral insights. Lumata Health collaborates with over 800 eye care specialists across 32 states, aiming to reduce the rising costs associated with eye disorders while ensuring patients receive comprehensive support throughout their care journey. Committed to fostering a dynamic and inclusive remote work environment, Lumata Health prioritizes employee well-being and continuous learning.

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