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Director of Product Design and Research (Contract) - Remote

Posted Yesterday
Design
Contract
Worldwide

Overview

The Director of Product Design and Research will lead the Product Design and Research team at Loopio, focusing on enhancing user experience and driving innovative solutions using AI and machine learning.

In Short

  • Drive execution of user experience in Response Management leveraging AI
  • Refine and implement Experience Strategy to maintain high quality
  • Collaborate with cross-functional teams to launch top-tier customer experiences
  • Advocate for users and promote a customer-centric approach
  • Mentor and support the Product Design and Research team
  • Refine Product Design and Research processes
  • Communicate the importance of Product Design across the company
  • Lead team to create valuable, intuitive products
  • Support team retention and hiring
  • Experience managing a distributed team is a plus

Requirements

  • 7+ years in Product Design and Research
  • 5+ years in a Product Design leadership role in a high-growth SaaS
  • Strong leadership principles aligning with company values
  • Experience in B2B SaaS Product Design
  • Bonus: Experience in B2C product shipping
  • Experience in a scrum/agile environment
  • Ability to balance design idealism and pragmatism
  • Scientific mindset for validating designs
  • Background in generative and evaluative design research practices

Benefits

  • Ongoing feedback and regular 1-on-1s with managers
  • Opportunities for professional mastery and learning support
  • Autonomy and responsibility in a results-driven environment
  • Impactful role in shaping AI-driven solutions
  • Part of LinkedIn’s Top 10 Startups in Canada
  • Health and wellness benefits starting day 1
  • Remote work setup with necessary equipment
  • Supportive culture with opportunities for connections
  • Participation in townhalls and quarterly celebrations
  • Involvement in Employee Resource Groups
Loopio logo

Loopio

Loopio is a dynamic workplace dedicated to fostering learning and growth opportunities for its employees, known as Loopers. The company emphasizes autonomy and challenging work, attracting individuals who are curious, resilient, and eager to advance their careers. Loopio promotes a collaborative culture, believing that true success is achieved through teamwork. The Data Enablement Team at Loopio is focused on innovating the RFP response process, delivering seamless solutions that enhance customer experiences. With a remote-first approach, Loopio supports flexible work arrangements and values personal and professional development, making it one of Canada's fastest-growing companies.

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