Immigration Support Associate - Remote

Overview

Join Localyze as an Immigration Support Associate, where you will provide essential support to internationals navigating the visa process and help improve the overall talent experience.

In Short

• Answer questions regarding visa processes via chat.
• Prepare documents and application forms for talents.
• Communicate with authorities on appointments and processes.
• Develop and update the knowledge base for accurate information.
• Collaborate with the product team to enhance features.
• Part-time position, 20 hours per week.

Requirements

• Experience with immigration processes or Global Mobility.
• Excellent verbal and written communication skills in English.
• Proactive, detail-oriented, and able to manage multiple tasks.
• Experience in customer support or administrative roles.
• Tech-savvy and enjoys working with internal teams.
• Solution-oriented mindset and ability to escalate issues.

Benefits

• Work from anywhere within entities in Germany, Portugal, Spain, or the UK.
• Annual allowance to create your ideal workspace.
• Attractive equity plan for shared success.
• Annual learning & development budget.
• Monthly wellness stipend and access to coaching sessions.
• 28 days of paid time off plus public holidays.
• Parental leave for welcoming new family members.
• Team meetups and annual international company-wide retreat.