Key Account Executive - Remote

Overview

The Key Account Executive will support client retention and growth by providing exceptional service and acting as a liaison for valued customers.

In Short

• Act as the main point of contact for clients.
• Facilitate communication across departments.
• Develop competitive knowledge in products and industry trends.
• Document customer interactions in CRM.
• Provide support in unexpected situations.
• Maintain flexibility to accommodate client needs.
• Travel within assigned region, roughly 30% of the time.
• Ensure an exceptional customer experience.
• Work independently and collaboratively with the Director of Key Accounts.
• Utilize data to drive success.

Requirements

• College degree or equivalent experience.
• 2-3+ years in customer-focused or account management roles.
• Superior communication skills.
• Intermediate knowledge of Microsoft Office and Google Suite.
• Experience with CRM tools, especially Salesforce and Pipedrive.
• Strong sales acumen and interpersonal skills.
• Ability to adapt in a fast-paced environment.
• Residence within the assigned territory.
• Willingness to travel as needed.

Benefits

• Competitive pay.
• Medical, dental, and vision benefits.
• 401K with company match.
• Paid vacation and sick time.
• Paid maternity and paternity leave.
• Employer-paid short-term and long-term disability.
• Tuition reimbursement for eligible programs.
• Opportunities for skill development.
• Company culture of internal promotions.
• Employee Assistance Program.