Support Engineer - Remote

Overview

As a Support Engineer at Livestorm, you will be part of a tech team dedicated to building the best product possible using the latest technologies while ensuring a high-quality user experience across our platform.

In Short

• Join a crew of experts in a tech team.
• Work with the latest technologies including Go, Vue.js, GraphQL, and Apollo.
• Perform rigorous investigation and qualification of technical issues.
• Prioritize bugs for developers and follow up on progress.
• Follow product development from feature inception to release.
• Conduct QA of bug fixes.
• Create and maintain internal documentation.
• Drive continuous improvement of processes and tools.
• Act as the key contact for quality-related issues.

Requirements

• Experience in a support or QA role.
• Strong problem-solving skills.
• Familiarity with Agile methodologies.
• Ability to create and maintain documentation.
• Experience with Go, Vue.js, GraphQL, and Apollo is a plus.

Benefits

• Work in a diverse and inclusive company culture.
• Opportunity to work with leading brands.
• Continuous learning and development opportunities.
• Collaborative and supportive team environment.