Principal Engineer, AI Architect - Remote

Overview

Our goal is to deliver the next-generation of Conversational AI (CAI) by leveraging and creating the latest in Generative AI technology. We are looking for a Principal Engineer, AI Architect to design and implement the latest Generative AI based solution, reporting directly to the Head of Architecture. This role includes working with the innovation team and other senior engineers. As an architect, the engineer will be instrumental in shaping the AI vision of LivePerson.

In Short

• Architect and build next-generation Conversational AI products that push the boundaries of what's possible
• Lead and mentor engineering teams, setting technical direction and best practices
• Partner with Product to shape requirements and translate vision into scalable solutions
• Design cloud-native architectures that are resilient, scalable, and built for the future
• Integrate cutting-edge AI tools and services, championing their adoption across the team
• Drive engineering excellence through comprehensive test automation and quality-first delivery

Requirements

• Bachelor's or Master's degree in Computer Science, Communications, or related field
• 10+ years building full-stack applications with Java and Node.js (Python and Vue.js are a plus)
• 5+ years designing and architecting enterprise-grade SaaS Products
• 5+ years shipping AI products to production
• Deep experience with cloud platforms (GCP experience is a plus)
• Background in data analytics and reporting tools, especially for contact centers and conversational analytics (nice to have)
• Proven track record leading engineering team as technical expert

Benefits

• Health: medical, dental, and vision insurance and wellbeing resources and programs
• Time away: Public holidays and discretionary PTO package for flexible days off with manager approval
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement and access to internal professional development resources.
• Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts