Director of Operations - Remote

Overview

The Director of Operations will serve as a business consultant to franchisees in international markets, ensuring operational success and profitability through effective liaison and support.

In Short

• Act as a liaison between corporate departments and franchise owners.
• Oversee franchise operations and ensure company standards are met.
• Conduct operational evaluations and make improvement recommendations.
• Assist in the development of marketing plans to boost sales.
• Conduct financial business reviews with franchisees.
• Travel extensively to understand market dynamics and support franchisees.
• Monitor new store development processes.
• Assist in sourcing and product quality assurance.
• Document operational highlights and follow up on issues.
• Collaborate with R&D on new product development for international markets.

Requirements

• Bachelor’s degree or equivalent experience in a business-related field.
• 2-4 years of management experience.
• Excellent communication and interpersonal skills.
• Ability to travel extensively, up to 75% of the time.
• Knowledge of franchising legal issues.
• Strong analytical and problem-solving skills.
• Proficiency in MS Office Suite.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid holidays and time off.
• Legal and counseling services.
• Flexible spending accounts.
• Disability and adoption benefits.
• Access to events at Little Caesars Arena and Comerica Park.