Director of Operations - Remote

Overview

The Director of Operations at JLL will develop and implement operational strategies to enhance the brokerage business, ensuring alignment with long-term objectives and operational efficiency.

In Short

• Develop and implement operational strategies.
• Oversee day-to-day operations of the brokerage business.
• Establish key performance indicators (KPIs) and monitor progress.
• Lead, mentor, and develop a high-performing operations team.
• Drive the adoption of new technologies to streamline operations.
• Manage operational budgets and resources effectively.
• Ensure compliance with relevant regulations and industry standards.
• Ensure high levels of client satisfaction through operational excellence.
• Contribute to business development initiatives when needed.
• Foster a culture of continuous improvement and innovation.

Requirements

• Bachelor's degree in Business Administration, Real Estate, or related field; MBA preferred.
• 10+ years of progressive experience in operations management.
• Proven track record of leading and optimizing complex operations.
• Strong understanding of the commercial real estate market.
• Excellent leadership, communication, and interpersonal skills.
• Analytical mindset with strong problem-solving abilities.
• Experience with operational technology systems.
• Knowledge of relevant regulatory requirements.
• Ability to collaborate effectively with cross-functional teams.
• Strong commitment to diversity and inclusion.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive Medical, Dental & Vision Care.
• Paid parental leave at 100% of salary.
• Paid Time Off and Company Holidays.
• Supportive culture prioritizing mental, physical, and emotional health.