The Tech Enablement Lead will work as part of LinkedIn’s Go To Market (GTM) Enablement organization, focusing on equipping customer success and support professionals with technology-driven solutions.
In Short
Build relationships with cross-functional partners.
Develop and manage enablement solutions leveraging data analytics.
Conduct root cause analysis and generate data-driven insights.
Manage the lifecycle of enablement programs.
Collaborate with Service Quality teams to maintain high standards.
Utilize feedback for continuous improvement of enablement tools.
Requirements
6+ years of experience in tech enablement or related fields.
Proven track record in managing enablement programs.
Experience with data analysis tools like Excel or Tableau.
Project management experience in tech-driven programs.