Senior Customer Success Manager - Sales Solutions - Remote

Overview

The Customer Success Manager (CSM) at LinkedIn Sales Solutions is responsible for driving adoption and engagement of LinkedIn Sales Navigator, ensuring it becomes an essential part of customers' sales and business development processes.

In Short

• Drive customer adoption and engagement of LinkedIn Sales Navigator.
• Partner with internal teams to enhance customer success and mitigate churn risk.
• Develop measurable success plans aligned with customer goals.
• Provide best practices and manage projects to drive product adoption.
• Act as a trusted advisor to customers, ensuring they leverage LinkedIn solutions effectively.

Requirements

• 5+ years of experience in Customer Success, Account Management, or related fields.
• Proficient interpersonal and project management skills.
• Experience analyzing data to identify growth opportunities.
• Strong verbal and written communication skills.
• Bachelor's degree or equivalent experience.

Benefits

• Hybrid work option available.
• Competitive salary with performance bonuses and stock options.
• Comprehensive benefits package.