Senior Customer Success Manager, AI Solutions - Remote

Overview

An experienced AI Solutions Customer Success Manager is needed to empower clients in deploying AI-powered content strategies that drive business growth.

In Short

• Collaborate with clients to understand their strategic goals.
• Manage content deployment schedules for timely publication.
• Design and deploy AI workflows with technical teams.
• Monitor and optimize AI content engines based on performance metrics.
• Drive swift implementation of customer projects.
• Train teams to effectively leverage AI platforms.
• Develop best practices from successful deployments.
• Share customer insights with Product and Engineering teams.

Requirements

• 5+ years of experience in software deployments and implementations.
• 3+ years of experience with enterprise customers.
• Ability to serve as a trusted advisor on SaaS or AI platforms.
• Exceptional spoken English communication skills.
• Strong analytical and execution skills.
• Self-motivated with a record in fast-paced environments.

Benefits

• Fully remote work environment with flexibility.
• Comprehensive health, dental, vision, and life benefits.
• Competitive compensation and equity packages.
• A dynamic team that values creativity and collaboration.