Customer Service Interpreter Specialist - Remote

Overview

The Customer Service Interpreter Specialist will manage inbound inquiries and ensure efficient scheduling of interpreters for appointments.

In Short

• Full-Time position in the Scheduling Department
• 100% Remote work
• Manage inbound calls and emails
• Maintain accurate database information
• Support overflow inquiries for other languages
• 2 years of experience in customer service required
• Strong verbal and written communication skills
• Organizational and time management skills needed
• Proficiency in MS Office applications
• Ability to work independently and in teams

Requirements

• 2 years of experience in customer service call center environment
• Professional verbal & written communication skills
• Advanced interpersonal, time management and organizational skills
• Organized and motivated with excellent follow-through
• Proficiency in MS Office applications
• Ability to analyze problems and develop solutions
• Strong ability to connect with diverse backgrounds

Benefits

• 100% Company Paid Employee Only Medical, Dental, Vision, Life, AD&D, and Long-Term Disability
• Paid Time Off
• Paid Holidays
• Paid VTO (Volunteer Time Off)
• Professional Development Funds
• 401k with Company Match