Senior Customer Success Manager - Remote

Overview

Are you an experienced Customer Success or Client Support professional who thrives in a self-directed, performance-based environment?

We’re seeking a Senior Customer Success Manager to take ownership of client outcomes, build strong relationships, and deliver measurable results.

This remote, flexible role is ideal for a results-driven professional who values autonomy, meaningful work, and collaboration within a supportive, growth-focused team.

In Short

• Manage and support high-value client relationships, applying proven marketing and business strategies to achieve measurable outcomes.
• Provide strategic guidance, professional coaching, and problem-solving to help clients reach their goals.
• Use digital tools and performance insights to optimize client outcomes and internal processes.
• Take ownership of your workflow, priorities, and performance in a self-managed environment.
• Collaborate with a supportive professional team focused on growth and results.

Requirements

• 7+ years’ experience in customer success, client support, or account management.
• Proven track record managing complex client relationships and achieving measurable results.
• Exceptional communication, relationship-building, and analytical skills.
• Self-motivated and accountable professional who thrives with autonomy and flexibility.
• Comfortable working independently within a performance-based structure.

Benefits

• Fully remote position with flexible scheduling.
• Performance-based rewards tied to measurable results.
• Supportive, professional team environment focused on growth and success.
• Work that aligns with your values, lifestyle, and professional goals.