Field Customer Service Technician - Remote

Overview

LayerZero Power Systems LLC. is seeking a skilled and safety-focused Customer Service Technician to support our advanced power distribution equipment. This role involves both on-site and remote service, ensuring the reliability and performance of our systems.

In Short

• Remote position with travel requirements.
• Full-time employment opportunity.
• Involves servicing advanced power distribution equipment.
• Requires strong electrical troubleshooting skills.
• Commitment to safety and customer satisfaction is essential.
• Emergency response for critical incidents is part of the role.
• Training conducted at LayerZero Headquarters in Aurora, Ohio.
• Field service work performed at customer sites across the US and Canada.
• Competitive pay with performance incentives.
• Excellent benefits including 100% company-paid medical, dental, and vision.

Requirements

• Service experience with electric power systems – Required.
• Electrical and electronic troubleshooting skills – Required.
• Ability to read diagrams and schematics – Required.
• Familiarity with programming printed circuit boards via PC based programs – Required.
• Safety awareness and electrical PPE knowledge – Required.
• Clean driving record – Required.
• Associate degree in electrical field – Preferred.
• Military training in electronics or electrical systems – Preferred.

Benefits

• Competitive pay with performance incentives.
• 100% company-paid medical, dental, and vision.
• 401(k) with company match.
• 3 weeks PTO, 10 paid holidays, and 2 floating holidays.
• Opportunities for personal and professional development.