Field Service Technician - Remote with Travel

Overview

The Field Service Technician plays a vital role in ensuring the reliability and performance of LayerZero’s Power Systems, Inc. This position involves hands-on service, technical support, and customer interaction, both on-site and remotely.

In Short

• Perform startup, commissioning, service, and preventive maintenance on LayerZero equipment.
• Provide technical support to customers on-site and remotely via phone and email.
• Maintain accurate and timely service records in the LayerZero system.
• Respond to emergency service calls, including participation in the 24/7 support rotation.
• Travel to customer sites across the U.S. and Canada as required.
• Occasional weekend or holiday work may be necessary.

Requirements

• Experience servicing electrical power systems.
• Strong electrical and electronic troubleshooting skills.
• Ability to read and interpret diagrams and schematics.
• Familiarity with PC-based programming of printed circuit boards.
• Knowledge of electrical PPE and safety protocols.
• Associate degree in an electrical discipline is preferred.
• Military training in electronics or electrical systems is preferred.

Benefits

• Competitive pay with performance incentives.
• 100% company-paid medical, dental, and vision.
• 401(k) with company match.
• 3 weeks PTO, 8 paid holidays, and 2 floating holidays.