Field Service Technician (Remote) - Austria

Overview

The Field Service Technician at Mold-Masters plays a crucial role in providing technical support and service for hot runner systems and temperature control systems, ensuring optimal customer solutions.

In Short

• Provide technical support for customers and representatives.
• Conduct service interventions for troubleshooting and maintenance.
• Install hot runner systems at customer sites.
• Train customers on system operation.
• Collaborate with internal departments for customer solutions.
• Analyze issues with injection molding tools.
• Travel within and outside Austria for service tasks.
• Communicate effectively in English.
• Possess a relevant technical background.
• Be proactive and results-oriented.

Requirements

• Completed vocational training as a tool mechanic, mold maker, or similar.
• Several years of experience in similar roles.
• Knowledge of electrical engineering, pneumatics, and hydraulics.
• Willingness to travel.
• Good communication and teamwork skills.
• Resilience and assertiveness.
• Ideally reside in the Kirchdorf area.

Benefits

• Intensive onboarding program.
• Challenging work environment encouraging proactive action.
• Attractive employment conditions and benefits.
• Long-term perspective with diverse development opportunities.
• Flexible working hours.
• Home office options available.
• Performance-based compensation beyond collective agreements.
• Company car and bonus included.