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Remote Field Service Technician

Posted 2 weeks ago
All others
Full Time
USA

Overview

This remote senior Field Service Technician is responsible for performing diagnostics, maintenance, and repairs on a variety of heavy equipment at customer locations. This role requires technical expertise, strong problem-solving skills, and a commitment to providing exceptional customer service.

In Short

  • Perform diagnostics and repairs on heavy equipment.
  • Conduct scheduled maintenance services.
  • Utilize diagnostic tools and telematics data.
  • Communicate effectively with customers.
  • Document repairs and maintain service records.
  • Follow safety standards during service calls.
  • Achieve high first-time fix rates.
  • Travel to customer locations for service calls.
  • Work in various weather conditions.
  • Participate in a nurturing work environment.

Requirements

  • Extensive knowledge of heavy equipment systems.
  • Minimum of 5 years of experience in maintenance and repair.
  • Strong problem-solving and analytical skills.
  • Excellent verbal and written communication abilities.
  • Valid driver’s license and clean driving record.
  • Ability to lift and handle parts weighing up to 50 pounds.
  • Willingness to work outdoors and travel.

Benefits

  • 80 hours of paid vacation.
  • 401k with up to 4% match.
  • Medical plans with 80% premium paid by employer.
  • Voluntary coverages for Dental, Vision, Life, etc.
  • Company provided STD, LTD, and Life Insurance.
  • Yearly work boot allowance.
  • Company provided uniforms.
  • Other benefits can be discussed with eligible applicants.
Newman Tractor logo

Newman Tractor

Newman Tractor is a family-run dealership specializing in heavy equipment sales, rentals, and parts, serving various industries including construction, utility, mining, energy, and agriculture. With five locations across Kentucky, Florida, and Ohio, the company is committed to strong principles that prioritize integrity and community service. Newman Tractor fosters a nurturing work environment, aiming to be an employer of choice by hiring dedicated individuals who seek personal and professional growth. The company emphasizes exceptional customer service and technical expertise in maintaining and repairing heavy equipment, ensuring reliability and satisfaction for its clients.

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