National Service Manager - Remote

Overview

The National Service Manager will be responsible for leading and managing the entire service organization for critical power distribution product lines, overseeing field service operations, technical support, service contract management, and customer satisfaction across the United States.

In Short

• Lead and manage the service organization for power distribution products.
• Oversee field service operations and technical support.
• Develop and execute a national service strategy.
• Manage relationships with customers and service providers.
• Ensure compliance with safety regulations and industry standards.
• Conduct performance reviews and team training.
• Generate reports on service performance and financial results.
• Recruit and onboard service team members.
• Manage service tools and inventory.
• Collaborate with engineering and product teams.

Requirements

• Minimum 5 years in a leadership role.
• Experience in critical power infrastructure.
• Excellent leadership and communication skills.
• Ability to travel up to 50% of the time.
• Skilled in Microsoft Office and EHS management systems.
• Strong problem-solving abilities.
• Ability to manage multiple priorities.
• Bachelor’s degree required.
• US Citizenship or Permanent Resident status.

Benefits

• Competitive salary.
• Performance-based incentives.
• 100% company-paid benefits package.
• 401(k) with company match.
• Paid time off and holiday pay.
• Collaborative work environment.
• Opportunities for personal and professional development.
• Impact on mission-critical projects.
• Culture of innovation and continuous improvement.
• Growth opportunities within the company.