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Field Service Technician (Remote)

Posted 14 weeks ago
All others
Full Time
USA
$20 - $60/hour

Overview

The Field Service Technician will provide professional equipment installation, maintenance, troubleshooting, and customer support services for a complete range of ESS products, ensuring customer satisfaction and quality standards.

In Short

  • Perform installation, start-up, and debugging of ESS equipment.
  • Provide service maintenance, troubleshooting, and training.
  • Travel 75% required in the USA, Puerto Rico, and Canada.
  • Serve as the liaison between the customer and company.
  • Manage assigned projects ensuring schedules and objectives are met.
  • Use various tools and software for maintenance and troubleshooting.

Requirements

  • Associate degree in electrical engineering or equivalent experience.
  • 3+ years of experience in a field service capacity or as a plant maintenance technician.
  • Strong electrical, mechanical, and programming background, including robotics.
  • Familiarity with Allen Bradley ControLogix platform and HMI.
  • Excellent communication and organizational skills.
  • Ability to troubleshoot independently at customer sites.
  • Valid driver’s license and acceptable motor vehicle record.

Benefits

  • Medical/HSA
  • Dental
  • Vision
  • Dependent Care FSA
  • 401k
  • Company paid Life and AD&D
  • Optional Life Insurance
  • Flexible Work Schedule
ESS TECHNOLOGIES logo

ESS TECHNOLOGIES

ESS Technologies, Inc. is a leading provider of complete packaging line design, equipment manufacturing, and integration services, primarily serving the pharmaceuticals, nutraceuticals, cosmetics, and consumer packaged goods industries. As part of the Pacteon group, which includes Schneider Packaging Equipment Co., Inc. and Phoenix Wrappers, ESS Technologies has been delivering innovative solutions since its founding in 1993. The company is recognized as a FANUC America Authorized System Integrator, specializing in packaging machinery that incorporates advanced serialization systems to comply with pharmaceutical track and trace mandates. With a commitment to quality and customer satisfaction, ESS Technologies focuses on providing exceptional technical support and training to ensure optimal operation of its equipment.

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