Accounts Receivable Representative - Remote

Overview

The Accounts Receivable Representative is responsible for providing exceptional customer service while managing the collection of service and parts customer receivables, ensuring timely payments and addressing inquiries professionally.

In Short

• Monitor customer accounts and identify aged receivables.
• Contact customers to secure timely payments.
• Maintain accurate records and reports.
• Handle inbound AR-related calls and billing inquiries.
• Research and resolve billing issues.
• Respond to internal and external inquiries promptly.
• Support additional AR and collections tasks as needed.
• Strong attention to detail and sense of urgency required.
• Clear and professional communication skills are essential.
• Prior customer service experience preferred.

Requirements

• High School graduate or equivalent.
• 18 years or older required.
• Strong active listening and problem-solving skills.
• Critical thinking abilities to evaluate and resolve issues.
• Strong time management skills.
• Experience with outbound calls or collections is a plus.
• Comfortable navigating multiple systems and tools.

Benefits

• Competitive pay.
• Medical, Dental, and Vision Plans.
• Paid Holidays & PTO.
• Short and Long-Term Disability.
• Paid Life Insurance.
• 401(k) Retirement Plan.
• Employee Stock Purchase Plan.
• Vehicle Purchase Discounts.
• Wellness Programs.