Account Receivable Representative - Remote

Overview

The Account Receivable Representative at Fiserv is responsible for collecting outstanding accounts via telephone in a call center environment, ensuring compliance with regulations and performance standards.

In Short

• Collect debts via telephone in a call center environment.
• Ensure compliance with applicable regulations and internal standards.
• Establish rapport with merchants to negotiate payments.
• Document discussions and actions in a tracking system.
• Confirm payment arrangements and finalize calls.
• Work on special projects as assigned.
• Minimum of two years of customer service experience required.
• Strong verbal communication skills needed.
• Knowledge of applicable regulations preferred.
• Experience with computer systems for data access.

Requirements

• High School Diploma or equivalent.
• Two years of customer service experience, preferably in collections.
• Strong verbal communication and professional telephone manner.
• Knowledge of regulations related to collections.
• Experience with data systems and client information access.
• Excellent work history with job stability.

Benefits

• Equal Opportunity Employer.
• Opportunity to work in a global leader in Fintech.
• Impact on a global scale in financial services.