Accounts Receivable Representative - Remote

Overview

We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions.

HALO is looking for an Accounts Receivable Representative to join our high-growth company. As a global leader in branded merchandise, uniform programs, and recognition and incentive solutions, HALO combines unparalleled creativity, targeted strategic insights, the diversity of our talent, and flawless execution to unleash the energy and spark the magic that create unforgettable moments, energizing and amplifying brands to capture—and hold—the attention of the people who matter most to our client’s success.

We are seeking a detail-oriented and motivated Accounts Receivable Representative to join our Strategic Operations Team. This early-career position will focus on managing B2B/corporate accounts, ensuring timely collections, reconciling payments, and resolving invoice disputes. The ideal candidate has strong communication skills, enjoys problem-solving, and is eager to grow in a fast-paced corporate environment.

In Short

• Manage assigned corporate accounts and ensure timely collections on outstanding balances.
• Monitor aging reports and follow up on past-due invoices via email and phone.
• Maintain strong relationships with B2B clients to ensure smooth payment processes.
• Apply customer payments, adjustments, and credit memos accurately.
• Investigate and resolve billing discrepancies, payment issues, and disputes.
• Coordinate with internal teams (Sales, Account Executive, Customer Service, and Finance) to resolve AR-related concerns.
• Provide clients with invoice copies, statements, and payment confirmations upon request.
• Maintain accurate customer records, collection notes, and account history in the system.
• Prepare weekly and monthly AR reports for Account Executive review.
• Research returned mail and bank correspondence (i.e., short- & over-payments).

Requirements

• 2+ years of Accounts Receivable, Billing, or Finance (corporate/B2B experience is a plus).
• High school diploma or equivalent required.
• Highly proficiency in Microsoft Excel and Outlook.
• Ability to prioritize tasks, work independently, and meet deadlines.
• Deadline-oriented, organized, good time management, and detail oriented.
• Effective oral/written communication skills.
• Problem solving skills are important daily tasks.
• Flexible, team player and able to partner with all levels of management.
• Available to work overtime when required as well as come into the Sterling, IL office 1-2xs a week.

Benefits

• Comprehensive benefits including Medical, Dental, Vision, Life, and Disability insurance.
• 401(k) Retirement Savings Plan.
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• Career advancement opportunities with internal promotions.
• Flexible work schedules to balance professional and personal demands.
• Inclusive company culture celebrating diversity and promoting respect.
• Recognition programs for employee achievements.
• Opportunities to learn from industry leaders.
• Collaborative work environment.
• Support for work-life balance.