Accounts Receivable Administrator - Remote

Overview

The Accounts Receivable Administrator at Lithia & Driveway plays a vital role in managing customer payments and ensuring efficient credit line maintenance, while providing excellent support to both internal teams and external clients.

In Short

• Process payments and refunds accurately and on time.
• Reconcile AR schedules in accordance with company policy.
• Provide support to store locations as needed.
• Review and input credit application details into internal systems.
• Investigate and resolve account discrepancies and billing issues.
• Respond to service and parts customer inquiries within service level agreements.
• Collaborate with internal stakeholders to ensure smooth AR operations.
• Other administrative and support duties as assigned.

Requirements

• High attention to detail and a proactive, deadline-driven mindset.
• Strong written and verbal communication skills.
• Customer service experience, preferably in a fast-paced or call center environment.
• Confidence making outbound calls; collections experience is a plus.
• Critical thinking and active listening skills.
• Ability to prioritize tasks and manage time independently.
• Proficiency in Microsoft Excel, including experience with functions like XLOOKUP.
• A collaborative attitude and commitment to excellent service.

Benefits

• Competitive pay.
• Medical, Dental and Vision Plans.
• Paid Holidays & PTO.
• Short and Long-Term Disability.
• Paid Life Insurance.
• 401(k) Retirement Plan.
• Employee Stock Purchase Plan.
• Wellness Programs.