Middle Support Engineer (ERP systems) - Remote

Overview

The Middle Support Engineer will ensure the continuous operation of enterprise management systems according to SLA, providing technical support and optimizing system loads.

In Short

• Ensure continuous operation of ERP systems according to SLA
• Monitor Service Desk requests and provide technical support
• Optimize system loads and participate in technical solution development
• Develop and update documentation for systems and monitoring
• Analyze and optimize business processes

Requirements

• 2+ years of experience in IT
• Practical experience with Oracle, SQL, and PL/SQL
• Experience with financial accounting systems
• Experience in developing or configuring financial systems
• Knowledge of Oracle database products
• Proficient in Microsoft Windows and Office

Benefits

• Office or remote work options
• Remote onboarding
• Performance bonuses for all employees
• Training resources and programs
• Health and life insurance for employees
• Wellbeing program and corporate psychologist
• Compensation for mobile communication expenses