Client Partner - Remote

Overview

Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. Together, we are changing the world’s relationship with financial services. At Kunai, we help our clients modernize, capitalize on emerging trends, and evolve their business for the coming decades by remaining tech-agnostic and human-centered.

In Short

• Act as the primary point of contact and trusted advisor for assigned client accounts.
• Build strong relationships by staying closely attuned to client goals, challenges, and feedback.
• Monitor satisfaction and take the lead on resolving issues quickly and thoughtfully.
• Represent Kunai’s standards of consulting excellence, responsiveness, and integrity.
• Manage the fit and success of talent placements, ensuring seamless transitions.
• Balance client needs with internal team integrity, advocating for both.
• Partner closely with Talent and Delivery to surface and address risks early.
• Work with Sales to scope, grow, and renew client work through thoughtful proposals.
• Ensure diligent management of client engagement records and commercial terms.
• Use business acumen to connect client objectives with industry trends.

Requirements

• Bachelor’s degree.
• 4–7+ years of experience as a Client Partner, Technology/Delivery Program Manager, or Sr. Product Manager.
• Experience owning and driving outcomes on digital projects.
• Familiarity with SDLC and Agile methodologies.
• Excellent communication skills.
• Strong sense of ownership and ability to prioritize across multiple engagements.
• Comfort with ambiguity and confidence to drive clarity.
• High emotional intelligence.

Benefits

• Competitive compensation.
• Professional development opportunities.
• Flexible work arrangements.
• Culture of collaboration and continuous learning.
• Commitment to cultivating an environment where people feel valued.