Field Applications Engineer 3 - Remote

Overview

Kontron is a global leader in IoT/Embedded Computing Technology (ECT). Kontron offers individual solutions in the areas of Internet of Things (IoT) and Industry 4.0 through a combined portfolio of hardware, software and services. With its standard and customized products based on highly reliable state-of-the-art technologies, Kontron provides secure and connected applications for a wide variety of industries. As a result, customers benefit from accelerated time-to-market, lower total cost of ownership, extended product lifecycles and the best fully integrated applications.

In addition to being an established global presence with opportunities for growth, Kontron encourages communication through all levels of the organization to ensure a common direction and allow our employees to make informed decisions. Our culture has been created by the people who work here, making Kontron a fast-paced, friendly, and enjoyable workplace with competitive salaries, excellent benefits, and a flexible-shift 9/80 work (eligibility determined by department) which gives employees every other Friday off. 

We have an exciting opportunity for a mid-level role as Field Applications Engineer 3 to join our Kontron Family! The Senior FAE supports the company with deep technical understanding and application of embedded computing markets and products. Vertical markets served: Primary market focus is for US Defense. But also required, on occasion, to support other markets such as Industrial, Medical, Transportation and Communication. Must have hands-on experience with board and system form factors commonly used in embedded and Defense applications, such as; VME, VPX, COM-Express, cPCI and related industry specifications such as SOSA, VITA, etc. 

In Short

• Supports customer evaluations and issue resolution during the architectural "design-in" phase.
• Troubleshoots, analyses and recommends Kontron products and application solutions.
• Takes technical leadership role in identifying, qualifying and capturing technical "Design Wins".
• Contributes to new Kontron product definitions and market opportunities.
• Maintain a strong working knowledge of current and upcoming Kontron products.
• Provide onsite hands-on pre & post-sales technical support.
• Review customer technical requirements and compile compliance matrices.
• Interface between customers and internal engineering teams.
• Integrate and test products before shipping to customers.
• Get customer feedback regarding future product improvements.

Requirements

• Bachelor’s Degree in technical field required.
• Minimum 5 - 10 years hands-on technical design, support or sales experience.
• Knowledge of microprocessor-based embedded systems.
• Background with embedded design methodologies and various PC software.
• Problem-solving skills a must.
• Excellent communication, presentation and customer service skills.
• Ideal candidate will reside in the Central portion of the US, but this is negotiable.
• Travel approximately 40% - 60%.

Benefits

• Competitive salaries.
• Excellent benefits.
• Flexible-shift 9/80 work schedule.
• Every other Friday off.