Sales Support Specialist - Remote

Overview

The Sales Support Specialist will be responsible for handling service inquiries from technicians and customers, creating offers for services, and ensuring effective communication throughout the sales process, all while working remotely.

In Short

• Fully remote position.
• Receive and process service inquiries via phone or order system.
• Independently calculate and prepare service offers.
• Identify required equipment and necessary parts for customer requests.
• Actively follow up on offers to secure sales.
• Requires a completed commercial training and technical understanding.
• Looking for strong communication and service-oriented personality.
• Experience in customer service or sales support is preferred.
• Proficiency in MS Office and experience with order management systems is a plus.
• Fluent in French and German; English is a plus.

Requirements

• Completed commercial training.
• Good technical understanding.
• Strong communication skills.
• Service-oriented and well-organized.
• Proactive and reliable team player.
• Experience in customer service or sales support.
• Familiarity with MS Office.
• Experience with order management systems is an advantage.
• Fluent in French and German; English is a plus.

Benefits

• Comprehensive onboarding.
• Permanent position with a secure employer.
• Flexible working hours.
• Attractive salary package.
• Employee stock savings program.
• Individual training and development opportunities.