Remote Support Specialist

Overview

Join the AO Globe Life Team as a Remote Support Specialist – Where Flexibility, Growth, and Opportunity Await! Your Remote Career Starts Here!

In Short

• Respond to customer inquiries via email, chat, and phone with professionalism and empathy.
• Assist customers in understanding product features, insurance policies, and claims processes.
• Maintain accurate records of customer interactions and resolutions using CRM tools.
• Collaborate with team members to resolve complex issues efficiently.
• Stay updated on industry trends, product updates, and insurance regulations.

Requirements

• Strong communication and problem-solving skills.
• Ability to work independently in a remote environment and manage time effectively.
• Previous customer support experience is a plus but not required.
• Proficiency with basic computer tools and virtual communication platforms.

Benefits

• Flexible Schedule: Enjoy a work-life balance tailored to your needs.
• Comprehensive Training: Access world-class training programs to set you up for success.
• Career Development Opportunities: Fast-track your career with clear paths for advancement.
• Paid trips to exciting destinations like Hawaii, Las Vegas, and Europe.
• Monthly recognition programs with prizes such as laptops, gift cards, and more.
• Access to wellness programs and mental health resources.