Senior IT Manager - Remote

Overview

The Senior IT Manager at Komodo Health leads and enhances IT services across global operations, focusing on superior service management and team performance.

In Short

• Lead and enhance IT services for global operations.
• Deliver high-quality IT service management.
• Reduce response times and increase resolution rates.
• Cultivate a high-performing IT team.
• Provide insights to drive improvements.
• Recommend innovative technology solutions.
• Oversee IT Service Desk management.
• Manage IT projects and incidents.
• Enhance security and compliance initiatives.
• Monitor IT functions and report performance.

Requirements

• 3+ years in IT management.
• 5+ years in IT administration.
• 2+ years supporting remote workforce IT needs.
• Experience with Mac and Windows workstations.
• Familiarity with cloud services like AWS.
• Strong security incident prevention experience.
• Experience with IT management software.
• Project management and vendor management skills.
• Effective communication skills.
• Ability to prioritize effectively.

Benefits

• Competitive total rewards package.
• Medical, dental, and vision coverage.
• 401k Retirement Plan.
• Paid time off for vacation and sickness.
• Company-paid life and disability insurance.