Senior IT Manager - Remote

Overview

We are seeking a skilled and proactive Senior IT Manager to oversee the technology operations of Felix. This will include managing and maintaining on-prem pharmacy software systems, company-wide software tool administration, IT budgeting and IT asset lifecycle management. This role supports two physical pharmacy locations (Toronto, Vancouver) and ensures the reliable operation of over 100 software tools critical to daily business functions.

In Short

• Oversee day-to-day IT operations across two pharmacy locations.
• Manage and maintain Kroll by Telus pharmacy management software.
• Support a portfolio of over 100 software tools.
• Collaborate with vendors for software procurement and support.
• Develop and manage IT budgets.
• Implement IT policies and procedures for data security.
• Lead small-scale IT projects including software rollouts.
• Provide technical support and training to staff.
• Monitor IT performance metrics for improvements.

Requirements

• Proven experience as an IT Manager or similar role.
• Experience managing diverse software tools and systems.
• Solid understanding of IT infrastructure and security.
• Budget management and forecasting experience.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively.

Benefits

• Inclusive team culture.
• Equitable access to opportunities.
• Accommodations provided during recruitment.