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Medical Office Administrator - Remote

Posted Yesterday
Customer Service
Full Time
Canada

Overview

As a Medical Office Administrator at Felix, you will play a crucial role in supporting the clinical operations team and ensuring exceptional quality of care for patients.

In Short

  • Work with medical directors and clinical operations team
  • Manage electronic files and documents
  • Track lab requisitions and results
  • Support communications between pharmacy and healthcare practitioners
  • Schedule audio/video consultations
  • Perform administrative tasks and data entry
  • Assist with clinical documentation and training materials
  • Respond to faxes and voicemails
  • Participate in QI/QA initiatives
  • Safeguard personal health information

Requirements

  • Must be located in Canada
  • Available to work Mon - Fri, 12-8pm (ET)
  • Completion of a medical office administration program
  • 2+ years of experience as a medical office professional
  • Technical aptitude and experience with EMR
  • Strong organizational and communication skills
  • Ability to work collaboratively and independently
  • Suitable remote-working environment

Benefits

  • Full medical, dental, and vision benefits
  • Parental leave
  • 3 weeks vacation
  • Stock option grant
Felix logo

Felix

Felix is Canada's pioneering end-to-end platform that offers on-demand treatment for everyday health needs. Established in 2019, Felix focuses on creating digital-first solutions that enhance access to essential healthcare services, including mental health, sexual health, and daily health management. The platform provides a comprehensive online experience that includes assessments, lab testing, prescriptions, and fast, discreet delivery, all aimed at putting patients first. With a commitment to design excellence, Felix strives to simplify healthcare experiences while removing stigma and improving accessibility for Canadians.

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