Technical Program Manager - Remote

Overview

The purpose of the Technical Program Manager (TPM) role is to translate KnowBe4’s strategic product vision, as specified by the Product Team, into detailed technical user stories that are then used by the Engineering teams to build new features for KnowBe4’s platforms.

In Short

• Facilitate refinement discussions to drive out needed functional requirement details
• Write User Stories based on high-level strategic initiatives supplied by the Product Management
• Lead technical requirements-gathering sessions on complex engineering programs spanning multiple engineering teams
• Facilitate architectural discussions for any complex technical projects
• The TPM helps the PM to get Initiatives clearly defined, gathering any needed background information for the PM.
• The TPM will assist the Team to understand the PM’s intent for the initiative, and then break the initiative down into milestones in order to facilitate accurate estimates.
• The TPM will be responsible for translating initiatives into groomed and prioritized (Ready) User Stories.

Requirements

• BS or equivalent plus 6 years experience as a Technical Program Manager, Software Developer or Software Tester
• A strong blend of project management, business analysis and technical experience and the ability to work well in a team environment
• Excellent technical knowledge of current web technologies building commercial enterprise software applications
• Excellent verbal & written communication skills
• Experience with AWS & CI/CD environments
• Experience with JIRA
• Experience with UX/Prototyping tools, for instance LucidChart, Figma
• Experience with relational databases, MySQL or equivalent
• Experience working in agile environments
• FrontEnd web standards: CSS3, HTML
• Minimum 5 years hands-on technical experience in an IT related industry
• Prior Software Developer experience is a plus
• Product Owner or Product Manager experience is a plus
• Strong time management skills with adaptability to manage work on multiple projects and priorities

Benefits

• Company-wide bonuses based on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses
• Relaxed dress code
• Modern, high-tech, and fun work environment