Compliance Content Specialist Manager - Remote

Overview

The Compliance Content Specialist Manager is a key contributor leading an international team of content specialists responsible for supporting the revenue team, prospects, and customers in positioning, promoting, onboarding, and implementing KnowBe4’s compliance plus content library.

In Short

• Lead and manage an international team of compliance content specialists.
• Supervise the team’s support of internal and external customers.
• Oversee client-facing meetings through video calls.
• Guide team members in conducting compliance content needs analysis.
• Coordinate collaboration between compliance content specialists.
• Oversee the creation and quality of compliance-related collateral.
• Manage market analysis for compliance content and products.
• Establish a system for reviewing new content monthly.
• Drive continual improvement of processes and quality.
• Conduct regular team meetings and one-on-one sessions.

Requirements

• Bachelor's degree in Organizational Development, Law/Paralegal, or related field.
• Excellent communication skills.
• Experience working with international teams.
• Experience in customer-facing roles.
• Experience with compliance training.
• Familiarity with e-learning technologies.
• Strong leadership and team management abilities.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects simultaneously.

Benefits

• Company-wide bonuses based on monthly sales targets.
• Employee referral bonuses.
• Adoption assistance.
• Tuition reimbursement.
• Certification reimbursement and bonuses.
• Relaxed dress code.
• Modern, high-tech, and fun work environment.