Implementation Consultant - Technical - Remote

Overview

The Implementation Consultant - Technical at Keyloop acts as a source of expertise for both internal teams and customers, focusing on the delivery of products such as DMS and ERP solutions. This role involves engaging with clients remotely and onsite to ensure successful project execution and customer satisfaction.

In Short

• Act as an expert for Keyloop customers and internal teams.
• Develop and maintain knowledge of Keyloop products.
• Ensure quality and timely project delivery.
• Engage in customer training and post-go-live support.
• Attend product reviews for ongoing skills development.
• Communicate effectively with internal and external parties.
• Support continuous improvement in processes and customer experience.
• Stay informed about industry trends and customer needs.
• Encourage a culture of growth and change.
• Meet key performance indicators for project delivery.

Requirements

• Fluent in English and Japanese.
• Experience in Finance, CRM, or ERP deployments.
• Proven track record in product delivery.
• Ability to define and maintain business processes.
• Strong analytical skills and business acumen.
• Knowledge of the automotive industry is a plus.
• Excellent verbal and written communication skills.
• Flexibility and problem-solving skills are essential.
• Team player with good relationship-building skills.
• Open to challenges and continuous improvement.

Benefits

• Opportunity to work with cutting-edge technology.
• Engage with a diverse range of clients.
• Support for professional development and training.
• Collaborative work environment.
• Potential for career growth within the company.