Implementation Consultant - Remote

Overview

Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential.

We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy.

In Short

• Implement Blue Link ERP software for small to medium-sized businesses across Canada and the U.S.
• Work remotely while occasionally traveling for onsite customer implementations (2 to 10 weekly annually) and attending monthly or quarterly in-person team meetings
• Train users at all levels—from warehouse staff to company leadership—on effective use of the software
• Consult with clients to align their business procedures with ERP solutions and support process improvements
• Migrate data from legacy systems using SQL and other tools, assist with report generation, and modify transactional documents
• Define system requirements and write clear technical specifications for customizations
• Collaborate with development and support teams to validate changes and ensure smooth implementation
• Provide post-implementation support and participate in technical helpdesk rotations

Requirements

• Experience working with ERP software in small or medium-sized, owner-managed businesses—please include specific systems in your application
• Advanced SQL proficiency
• Based in Canada, ideally in the Greater Toronto Area, and open to occasional travel
• Comfortable working across business functions and engaging with stakeholders at various levels
• Excellent communication skills in English, with strengths in training, teaching, and problem-solving
• Highly organized, self-motivated, and capable of managing multiple projects simultaneously

Benefits

• Comprehensive Health Coverage: Coverage begins on your first day of employment.
• 401K Plan (US): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match.
• Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life.
• 12 weeks paid leave for all employees.
• Monthly Stipend: Receive $75 USD / $140 CAD per month for phone and internet if you work remotely.
• Generous Holiday Schedule: Benefit from an extensive list of holidays to recharge and spend time with loved ones.