Bilingual (German) Implementation Training Specialist - Remote

Overview

The Bilingual (German) Implementation Training Specialist is responsible for delivering training programs and materials aimed at educating business customers and partners on the functionalities, features, and best practices related to Keeper services.

In Short

• Conduct training sessions for customers to ensure proficiency in using Keeper products.
• Create engaging training materials, including guides and videos.
• Facilitate virtual training sessions and workshops.
• Engage with customers to assess training needs and gather feedback.
• Provide post-training support and follow-up sessions.
• Maintain accurate records of customer configurations and communications.
• Organize a repository of training materials for easy access.
• Collaborate with internal teams for product enhancements.

Requirements

• Bilingual in German and English.
• Experience in training or customer support roles.
• Strong communication and interpersonal skills.
• Ability to tailor training content to different audiences.
• Familiarity with cybersecurity concepts is a plus.
• Proficient in creating training materials.
• Experience with virtual training tools.
• Organizational skills to maintain training records.

Benefits

• Work remotely with flexible hours.
• Opportunities for professional development.
• Be part of a fast-growing cybersecurity company.
• Gain valuable skills in cybersecurity and training.
• Collaborate with a dynamic team.